Birthday-gala!

• We will deliver your order on the Next day if we receive it by 1PM (time in USA) Monday through Friday. On Saturdays 11 AM
• If we receive the order after that, we will deliver it the next day and inform you about it.
• We deliver only the finest quality of flower arrangements through the best local florists of USA.
• Your credit card will be charged only after the order is delivered successfully.
• The cut off times refer to the recipient's time zone

If FedEx is unable to complete delivery and issues a "Customer Not Available or Business Closed" exception we are not going to be responsible for the cheesecake.

This exception generally arises when the cake is being shipped to an apartment building or commercial office or other commercial building where you have to have an entry code to enter or you ring a bell to be let into the building.

If the recipient is not home, or does not answer, the FedEx courier can not get into the building and it is generally unsafe to leave the cheesecake on the street. They will leave a note at the door, and try again the next day. Unfortunately, we have found that the result is usually the same the next day.

We will make every effort to help you get the cheesecake delivered, but we can assume no

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
• 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

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• I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't happen?

  Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remains secure. We are committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.

• Once I decide to purchase the products, how can I make the payment?

  You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or Paypal.

• How can I gift my friends with a box of chocolates while gifting flowers?

  We give add-ons in product details page and you could choose items like balloons, chocolates, soft toys, and wine to go along with flowers.

• Can I search for different types of flower arrangements on your Web site?

  We have a way of classifying flowers by means of arrangement types - bouquet, baskets, centerpieces, vase arrangements, wreaths, and sprays - and this should suit your purpose.

• Do you have flowers for different occasions and how do I select flowers that are appropriate for those?

  Yes, we have flowers that are appropriate for many occasions. On the top left of every page there is a list of occasions.

• Would the flowers be delivered by courier? If yes, would their handling be safe?

  The flowers will be delivered by local florists and not by couriers, unless mentioned in shipping policy. This is to make sure that the flowers are handled with utmost care and tenderness.