Deluxe Red Roses Arrangement

• 1. We will deliver your order on the same day if we receive it by 2PM Saturday through     Thursday. We do not deliver flowers on Friday.
• 2. If we receive the order after that, we will deliver it the next day and inform you about     it.
• 3. We deliver only the finest quality of flower arrangements through the best local florists.
• 4. Your order would be processed based on the success of charging your credit card.
• 5. The cut off times refer to the recipient's time zone
• 6. The standard shipping charges mentioned in the product details page is applicable for all the major cities viz., Riyadh, Jeddah, Al-Jouf, Al-Khober, Dammam, Dhahran, Mekkah, Madinah, Najran, Sakakah, Tabuk, Taif & Yanbu. For other cities, the shipping charges would be extra and we will intimate you about that.

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
• 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Thanks for delivering the flowers in good condition

Great Service!

Like the time sense!

• I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't happen?

  Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remains secure. We are committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.

• What are the credit cards that you accept?

  We accept Mastercard, Visa, American Express and Discover.

• I want to gift something along with flowers. Can I do it from your website?

  Yes. We have add-ons in the product details page. Using this, you will be able to add more products such as balloons and chocolates to your gift.

• Is it possible to search for flowers and different kinds of arrangements in your Web site?

  Yes, you may search for specific flowers such as roses, carnations, and anthuriums and specific arrangement types such as bouquets, baskets, etc.

• What are the occasions for which I can buy flowers from your site?

  We cover important occasions like Anniversary, Birthday, Get Well, Thank you, Funerals and special ones like Valentines' Day & Mothers' Day.

• If I am dissatisfied with your service. What is your policy regarding it?

  If you are dissatisfied contact us by phone or email. We trust our customers and we will 'refund or replace' your order.