China Fruits Basket

• We will deliver your order on the same day if we receive it by 1PM for major cities of china and for small cities it will take one or two days. Monday through Friday and Saturday and Sunday 9 Am.
• If we receive the order after that, we will deliver it the next day and inform you about it.
• We deliver only the finest quality of flower arrangements through the best local florists of China.
• Your order would be processed based on the success of charging your credit card.
• The cut off times refer to the recipient's time zone

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
• 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

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• How secure are the transactions?

  Your financial transactions with us are secure as your credit card and personal details are transmitted over a 256 bit encrypted connection. See our security policy for more details.

• Do I need to login in order to send gifts from your site?

  You don't need to login. You can select the checkout without login option after clicking on Buy Now. However, we would suggest you to create an account with us as we, at present offer 5% discount on all orders for the first 30 days and also there are occasional special offers for our Registered Users.

• I want to gift something along with flowers. Can I do it from your website?

  Yes. We have add-ons in the product details page. Using this, you will be able to add more products such as balloons and chocolates to your gift.

• Can I look for specific flowers like roses or lilies?

  You can shop by product for flowers such as roses, daisies, carnations, and lilies. They are listed at the top left of every page.

• Can I select flowers for my friends, my partner and my parents from your Web site?

  Yes, you can select flowers for different kinds of recipients. Use the two drop-down boxes on the top left to select countries and occasions. This will facilitate your selection of flower gifts that are appropriate for a variety of occasions and for different kinds of recipients.

• Would the flowers be delivered by courier? If yes, would their handling be safe?

  The flowers will be delivered by local florists and not by couriers, unless mentioned in shipping policy. This is to make sure that the flowers are handled with utmost care and tenderness.