Seasonal Exotic & Chocolates

• 1. We will ship your order on the same day if we receive it by 11AM (time in Switzerland)     Monday through Thursday and it would normally be delivered the next day. But,in some circumstances, although rare, it would take 2 days for delivery.
• 2. If we receive the order after that, we will ship it the next day for delivery within the next 2 days after that.
• 3.Your order would be processed based on the success of charging your credit card.
• 4. The cut off times refer to the recipient's time zone

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
• 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

The flowers were simply garden fresh!

Thank you very much for making ny son's birthday a success

Good job. Thanks

• I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't happen?

  Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remains secure. We are committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.

• Once I decide to purchase the products, how can I make the payment?

  You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or Paypal.

• Do you have discounts and promotional offers?

  Yes, occasionally, we do give promotional offers. They are clearly displayed on the top right of the pages in our Web site.

• Do you allow customization of the products?

  Yes, we give you the chance to customize the product according to your likes and preferences. It can be done in the special instructions section in the checkout page. You may choose Small, Medium, or Large sized bunches of flowers. You have the option of specifying colors for roses. We will try to deliver them as you have requested but cannot guarantee.

• What are the occasions for which I can buy flowers from your site?

  We cover important occasions like Anniversary, Birthday, Get Well, Thank you, Funerals and special ones like Valentines' Day & Mothers' Day.

• How long does it take for the flowers to be delivered after I place the order?

  The flowers will be delivered on the same day if the order is placed before the cut-off time for that destination country. The cut off time for any country is usually 1PM Local Time.