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Send Flowers to Gladstone - Flower Delivery Citywide

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Click here to go to PickupFlowers.com "Australia" catalog
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Useful Information

Faqs Substitution Policy Customer Testimonials

Substitution policy

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Customer Comments

Great Service!
by Prasad from United States
I really appreciate your efforts...I beleive I'll continue to shop from your ur website, and definately recommend your website to all my colleagues here in the USA...great service...cheers...

Big thanks for the great service!
by Joan from United Kingdom
Here's Joan Brown, from Sussex, telling you how much I liked the flowers and the service of pickupflowers.com. I got flowers delivered at Boston, US, where my son works. Basically I was looking for flowers for my son's fiancee. Big thanks to pickupflowers.com! The nice flowers did wonders about making her feel very comfortable with the family she's going to be part of.

The flower arrangement is so nice!
by Gwyneth from United Kingdom
My husband is someone who likes flowers. Years of being with him has taught me what kind of flowers he likes. I had to be away in Scotland during his birthday. Anyway, I had to send him flowers. I searched around in the net and got to see this website called pickupflowers.com. I ordered for flowers and gave my husband's address in Nottingham. At the specified time, he got his flowers, and boy, he was almost ecstatic! Fresh and nicely arranged flowers made him almost burst with joy. Pickupflowers.com, you've found a customer.

FAQS

  • How secure are the transactions?

    Your financial transactions with us are secure as your credit card and personal details are transmitted over a 256 bit encrypted connection. See our security policy for more details.

  • How do I proceed once I have decided what to send?

    Once you have decided the floral arrangement you want to send, click the 'Buy Now' button and then you can fill the recipient and your details and payment details. You get to review the details before submitting it for payment.

  • Do you sell products at a discount?

    Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our webpages.

  • Do you allow customization of the products?

    Yes, we give you the chance to customize the product according to your likes and preferences. It can be done in the special instructions section in the checkout page. You may choose Small, Medium, or Large sized bunches of flowers. You have the option of specifying colors for roses. We will try to deliver them as you have requested but cannot guarantee.

  • What are the occasions for which I can buy flowers from your site?

    We cover important occasions like Anniversary, Birthday, Get Well, Thank you, Funerals and special ones like Valentines' Day & Mothers' Day.

  • Would the flowers be delivered by courier? If yes, would their handling be safe?

    The flowers will be delivered by local florists and not by couriers, unless mentioned in shipping policy. This is to make sure that the flowers are handled with utmost care and tenderness.

  • On time delivery
  • No Hidden Costs
  • Refund or replace, if not satisfied
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