Welcome!
Gold Coast
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
Your financial transactions with us are secure as your credit card and personal details are transmitted over a 256 bit encrypted connection. See our security policy for more details.
You don't need to be a registered user in order to send gifts from our site. You may do so by selecting 'Checkout without login' option after clicking the 'Buy Now'. We would suggest you want to become a registered user as we give occasional special offers and promotions to our registered users.
Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our webpages.
Yes, you may specify the size for all bouquets and for roses, color too. This can be done in the special instructions section of the checkout page. We will try to deliver as per your request but we do not guarantee it.
Yes, you can select flowers for different kinds of recipients. Use the two drop-down boxes on the top left to select countries and occasions. This will facilitate your selection of flower gifts that are appropriate for a variety of occasions and for different kinds of recipients.
If you are dissatisfied contact us by email customerservice @ pickupflowers . com. We trust our customers and we will 'refund or replace' your order.