Substitution policy
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
- 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Customer Comments
My sister loved your flowers. Thanks!
by Paul from Brazil
The life of a software engineer is very busy. Coding, coding, all the time. Where do you find time to keep in touch with your sister, who is a student at an ivy-league college? I'm in Brussels and she's at Pennsylvania and her birthday is approaching. With these thoughts I was browsing and I came across this fabulous site called pickupflowers.com. The website stated clearly that they'd take care of this shipment across US, and that too for free. Still I had my misgivings. I got convinced of the site's genuineness when I got a call from Carol saying how happy she was with the flowers I sent and how lovely they were. She said she felt cared for and loved.
Thanks a lot for delivering the freshest flowers
by Thomas from United Kingdom
For someone working with the London police, my wife is a pretty tough lady. Actually, pretty and tough. So I need to give her gifts to make her remain happy. I decided to give her flowers bought from some website or the other, thinking that it was going to be just a common experience. But what turned out was a really good experience, because of pickupflowers.com. The freshest flowers from the garden exuding their natural fragrance were delivered at our place, which could bring a smile on even a policeperson's face. Thank you, pickupflowers.
Good site!
by Herbert from Ireland
On Mother's Day, I planned to gift my mother with something nice. I got this flower gift idea from this website called pickupflowers.com. I went for a collection that included the traditional white carnations. When it was delivered, wasn't she overjoyed!! She said this was the best in a very long time. Perfectly put together in a visually pleasing manner, the flowers looked nature's best. Pickupflowers.com is a good site.