Benvenuto!
Firenze
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
Your financial transactions with us are secure as your credit card and personal details are transmitted over a 256 bit encrypted connection. See our security policy for more details.
You don't need to be a registered user in order to send gifts from our site. You may do so by selecting 'Checkout without login' option after clicking the 'Buy Now'. We would suggest you want to become a registered user as we give occasional special offers and promotions to our registered users.
Yes. We have add-ons in the product details page. Using this, you will be able to add more products such as balloons and chocolates to your gift.
Yes, you have the option of choosing three distinct sizes - Small, Medium, and Large. Regarding colors, you have choices in the case of roses. You can specify your requirements in the special instructions section in the checkout page.
Use the scroll-down boxes on the top left for selecting the country and the occasions on which you can give gifts for different types of recipients.
To check the your order status, go to your order history after logging in or e-mail us at customerservice @ pickupflowers . com