Cooler Bag Sweet & Savoury

• Your order will be deliver in 4 Working day's if we receive it by 11AM (time in France)     Monday through Thursday. But,in some circumstances, although rare, it would take more 2 days for delivery.
• If we receive the order after that, we will proses your order next day for delivery within the next 4 days after that.
• Your order would be processed based on the success of charging your credit card.
• The cut off times refer to the recipient's time zone

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
• 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

The flowers were simply garden fresh!

Like your site and the service too!

Big thanks for the great service!

• Can I trust your site with my personal details?

  We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

• What are the other ways I can checkout the flowers I chose?

  You may use Google Checkout or Paypal for buying the flowers of your choice from our web site.

• Do you sell products at a discount?

  Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our webpages.

• Can I search for different types of flower arrangements on your Web site?

  We have a way of classifying flowers by means of arrangement types - bouquet, baskets, centerpieces, vase arrangements, wreaths, and sprays - and this should suit your purpose.

• Can I select flowers for my friends, my partner and my parents from your Web site?

  Yes, you can select flowers for different kinds of recipients. Use the two drop-down boxes on the top left to select countries and occasions. This will facilitate your selection of flower gifts that are appropriate for a variety of occasions and for different kinds of recipients.

• How do I check the status of my order?

  To check the your order status, go to your order history after logging in or e-mail us at customerservice @ pickupflowers . com