Teddy Bear Surprise

• 1. We will deliver your order on the Same Day if we receive it by 1PM (time in Pakistan)     Monday through Friday.
and 11 AM on Saturday and Sunday.
• 2. If we receive the order after that, we will deliver it the next business day and inform     you about it.
• 3. We deliver only the finest quality of flower arrangements through professional couriers like     DHL or GLS.
• 4. If the recipient cannot be reached, we will leave your order with a neighbour.
• 5. Your order would be processed based on the success of charging your credit card.
• 6. The cut off times refer to the recipient's time zone

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
• 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

You did ease my task. Thanks!

Your free shipping was cool

Thanks for the prompt delivery of flowers

• Can I trust your site with my personal details?

  We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

• What are the credit cards that you accept?

  We accept Mastercard, Visa, American Express and Discover.

• Do you sell products at a discount?

  Occasionally we sell some of our products at a discount. Such offers are clearly shown on the top right of our webpages.

• Do you allow customization of the products?

  Yes, we give you the chance to customize the product according to your likes and preferences. It can be done in the special instructions section in the checkout page. You may choose Small, Medium, or Large sized bunches of flowers. You have the option of specifying colors for roses. We will try to deliver them as you have requested but cannot guarantee.

• How can I locate the right gifts for the right persons?

  The drop down boxes on the top left may be used for selecting the country and the gift occasion. The connection between gift occasions and recipients is transparent.

• Would the flowers be delivered by courier? If yes, would their handling be safe?

  The flowers will be delivered by local florists and not by couriers, unless mentioned in shipping policy. This is to make sure that the flowers are handled with utmost care and tenderness.