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Holiday Joy and Sweets

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Free Chocolate Box
There are some foods that just scream Christmas time. Treat your family to some of the best classics with a gourmet sweets basket that will have them nearly singing carols. Your recipient will receive iconic Lindor Chocolate, invigorating Peppermint Bark, a nostalgic Gingerbread Cookie, and more. Say Merry Christmas, celebrate early with the office, or get your friends in the spirit of the season with Holiday Joy and Sweets.
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • Thanks, got the lovely big bouquet so Thank you team for helping me put a smile on my dear mums face whom is hundreds of miles away. - Mrs J Boughen Parkin, United Kingdom
  • Thank you so much for your amazing service. My sister has received her flowers and loved them. I hope to use your service again and again. - GERALDINE DOYLE, Ireland
  • Thank you. My mom called me in in the US just a few minutes ago, she loved the flowers! It was a great surprise for her. - Bonnie B Chapski, United States
  • Thank you very much and Merry Christmas to all your staff. I will definitely use your service again. - Mohamed Warsame, Saudi Arabia
  • I'm happy with the service and the woman getting the roses liked them very much. I just never got the confirmation email. - walter green, United States
  • I just want to thank you for being there. Maria loved the roses. Pretty nice being able to send my fiancee roses all the way to Colombia S.A. John in West Virginia. - John W. Blackburn, United States
  • I have been informed that the flowers were delivered and they seemingly were incredible. So once again thank you to the team. - steven h bullen, South Africa
  • We offer Standard Shipping.
  • Standard Shipping: Your gift would be delivered in 4 to 5 working days.
  • The cut off time is 11 AM (time in canada) Monday through Fridays.If we receive the order after that, we will proses your order on the next business day and inform you about it.
  • Your order would be processed based on the success of your payment.
  • The cut off times refer to the recipient's time zone.
  • If no-one is available to receive the gift, a calling card will be left or alternatively goods can be left with a neighbor.
  • We cannot be held liable if, through no fault of our own or our couriers, we are unable to deliver your gift on a specific date and/or time. We are not responsible for the reliability or otherwise of the overseas postal/courier services. We are not liable for the payment of import or export duties, if goods are impounded by the Authorities of the country to which you are sending, payment of those duties are your''''''''s or the recipients responsibility
  • All Gift consignments are insured for damage or loss in transit but we are not insured if for whatever reason the customs dept of the destination country decide for whatever reason to impound the goods.(More relevant to Worldwide "long-haul" destinations). We cannot be held liable for any loss including consequential loss if a gift does not arrive on a specific date and/or time.

  • Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
    Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.

    While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

    Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

    Items may be substituted in the following cases:

    • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
    • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
    • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
    • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

    Refund Policy:

    At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

    • Product Not Delivered.
    • Mismatch of the Delivered Product with description on the website.
    • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

    Complaint Process:

    At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

    Refund process in 3 easy Steps:

    • Customer should raise a Refund request within 30 days from the delivered date.
    • After verifying all the order information, we process the request for cancellation.
    • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
      (Does not include Saturdays, Sundays and Holidays).

    Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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