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Colourful Moments

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( 2 Ratings )
Free Chocolate Box
Add a romantic burst of orange Gerbera on your loved ones every day. This consortium consists of the following flowers; orange Gerbera, yellow Chrysanthemus, Iris, Solidago and greenery.
Satisfaction Guarantee
 
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • Dear customerservice, Thank you very much for delivering a box of Ferrero rocher chocolates to my friend in the cruise ship Norwegian Gem in Naples. - Gerardo Tapiador, Philippines
  • Thanks for very nice customer service. My Girl Friend like it very much, keep up the good work. SCALE 1 to 100 I GIVE TO YOU 100 %. - MODESTO CONCEPCION, United States
  • Thank you very much, once again you prove that you are the best. Glad to do business with you, God bless you all. - Yunchina Alena, China
  • I have heard from my mother and she did finally receive her yellow roses after all. - Mrs Sheila Blake, United Kingdom
  • Thank you very much for delivery the flowers and gifts on time today and my friend told me that the flowers and gifts look very nice. - Suet Ling Wong, Hong Kong
  • Thank you for your prompt reply and delivery, I am very surprised and pleased with your services. - Quoc Van Thoi, Canada
  • I have been informed that the flowers were delivered and they seemingly were incredible. So once again thank you to the team. - steven h bullen, South Africa

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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