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3 Joys in One Box

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Free Chocolate Box
Perfect gift for an important person you care. Stylish set of a red rose in a cubed box, a red wine, and popular chocolates, ROCHER 3 joys in one box.* A rose is not a real flower, but a preserved one.
Satisfaction Guarantee
 
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • I just wanted to say thank you for all the help and the immediate reaction of delivery, from the updates all the way. - godwin lam, United States
  • Thank you so much for your amazing service. My sister has received her flowers and loved them. I hope to use your service again and again. - GERALDINE DOYLE, Ireland
  • Good job guys. I'll surely have you for all my future deliveries and my friends will surely hear my good reviews about your excellent service. - Tameer Kole, United States
  • Thank you for your prompt reply and delivery, I am very surprised and pleased with your services. - Quoc Van Thoi, Canada
  • I'm happy with the service and the woman getting the roses liked them very much. I just never got the confirmation email. - walter green, United States
  • Thank you. The Recipient also informed me. Thank you for your persistence to effect this delivery. - Diana Koh, Singapore
  • Thanks guys! You made my valentines shopping a lot easier and you had excellent customer service! I'll recommend you guys in the future for sure! - Brandon Blank, United States

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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