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Free Chocolate Box
Whether youve been naughty or nice, spread goodwill with a Christmas hamper overflowing with special treats for those in your life. 3 assorted chocolates, 2 types of cookies and a bottle of red wine is what this basket comprises, offering a little something for everyone at this exciting time of year.
NOTE: Due to inconsistent market conditions, we might replace any items with another of equivalent value in view of stock availability without prior notice
Satisfaction Guarantee
 
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • Just want to say that the recepient found the flowers very nice and beautiful. It really made her day. She simply loved it. - I Mahardika, Philippines
  • Thank you very much! My daughter was so happy with the flowers. She says they're beautiful. I will be using your service again for sure. - Polly Saraceno, United States
  • Thank you for your prompt reply and delivery, I am very surprised and pleased with your services. - Quoc Van Thoi, Canada
  • Thank you so very much for your help! My patents were thrilled, touched and moved to tears! Great service, I will definitely use you in the future! - anna barker, United States
  • Thank you very much for organising the flowers, my grandparents and my auntie loved them! - Themis Maglis, Australia
  • Great! Many thanks!Everytime is a pleasure to work with you! Thank you for this great service and quickly track at the order! - Daniel Uno, Japan
  • Thank you. She received it on the 14th and was very happy! Thanks again. - Miguel Sanchez, United States

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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