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For an unexpected gift, send fresh flowers with a touch of the exotic… deep purple dendrobium orchids, arching gracefully from a matching Ming vase. The loved one who receives this enchanting bouquet will think it’s arrived straight out of a chapter of th
Purple dendrobium orchids accented with sword fern, aspidistra and galax leaves are delivered in a coordinating vase selected by the florist.
We share your concerns about the protection of your personal information online. We will never share or sell your details to anybody. We believe in reducing the SPAM on the Internet and would not be sending you any marketing material unless you specifically request for it.
- As per the delivery below I just wanted to convey my thanks for a job done very well. She loved the flowers. Thanks. - Christopher J Gair, Singapore
- Thank you so much for your amazing service. My sister has received her flowers and loved them. I hope to use your service again and again. - GERALDINE DOYLE, Ireland
- Thank you so much for sending the flowers again. She did receive them for sure! Thanks. She said they are lovely! - Ann Quinn, United States
- I am very appreciative in the time and effort your organization spent in helping me to get flower for my wife. - Raymond Anderson, United States
- Thank you very much. All the recipients liked the flowers, fruits and chocolates. Thanks too for the efficient delivery of those gifts. - Dinno M. Oblena, Russian Federation
- Thank you for your prompt reply and delivery, I am very surprised and pleased with your services. - Quoc Van Thoi, Canada
- It gives me faith that I can now include your company as a responsible affiliate company for me. - Loretta M. Smith, United States
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
- 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.
- Product Not Delivered.
- Mismatch of the Delivered Product with description on the website.
- Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.
At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to firstname.lastname@example.org within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.
Refund process in 3 easy Steps:
- Customer should raise a Refund request within 30 days from the delivered date.
- After verifying all the order information, we process the request for cancellation.
- Post cancellation of the order, refund amount will reflect in your account within 5-7 business days. (Does not include Saturdays, Sundays and Holidays).
Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.