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Smile My Love

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( 14 Ratings )
Free Chocolate Box
Make a statement with this perfect combination of three delightful gifts of special roses with baby's breath, plus a plush teddy bear and a package of Ferrero Rocher chocolates. Please Note :< /b> Teddy bear coloration may vary based on availability.
Satisfaction Guarantee
 
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • As per the delivery below I just wanted to convey my thanks for a job done very well. She loved the flowers. Thanks. - Christopher J Gair, Singapore
  • Thank you for your service. Your really saved the day for me today with your quick and flawless service. Keep it up. - Vincent Koppelmans, Netherlands
  • Thank you very much! My daughter was so happy with the flowers. She says they're beautiful. I will be using your service again for sure. - Polly Saraceno, United States
  • I am very appreciative in the time and effort your organization spent in helping me to get flower for my wife. - Raymond Anderson, United States
  • A big thankyou to all, to put a smile on someones face with your help i am very grateful. - MELANIE GRAHAM, England
  • Thank you so much for delivering my order! My boyfriend loved it, and I will definitely use your services again! - L T Ramnarain, South Africa
  • Thank you for the follow up. I just received a call from her, and she received the flowers this morning. I appreciate you great customer service in this matter! - LORI W RINCON, United States

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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