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The Grand Occasion

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( 29 Ratings )
Free Chocolate Box
The perfect way to add sophistication and elegance into any celebration. Rich red roses collide with white stock and brilliant white Asiatic Lilies, accented with lush greens. Arranged in a clear glass vase with a gleaming metallic silver pedestal, this bouquet turns an ordinary day into an occasion of its own.
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • I have heard from my mother and she did finally receive her yellow roses after all. - Mrs Sheila Blake, United Kingdom
  • We got word from Franzi that she received the flowers this morning and was very pleased! Thank you for following up on this. - Dennis Koinzan, United States
  • I received a call from my brother in India who said the flowers look beautiful. Thanks for your prompt service it is appreciated. - Valerie Cerchia, United States
  • Thank you for the great service. My mum is extremely happy with the orchid. - JL Prinsloo, New Zealand
  • Dear thanks for your service and appreciate your follow up on the subject and for the extra plant. Hope you will be more accurate in the future. - sireen fanous, Canada
  • I have been informed that the flowers were delivered and they seemingly were incredible. So once again thank you to the team. - steven h bullen, South Africa
  • Thank you very much for the nice service been a pleasure. I recommend you guys to my friends and support helped me very much alot. - Amit Dhamal, India

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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