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Tis the Season

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Free Chocolate Box
The perfect mix of sweet and savory holiday favorites! Tis' the Season features a savory selection of Brie cheese, Bistro de Paris garlic seasoning dip, Gouda and Chive cheese biscuits, honey roasted peanuts by Feridies, rich caramel mocha sea salt cookies, Paterson Scottish shortbread, Wolfgang Puck European coffee, candy cane caramels, premium select tea, peppermint bark , decadent maple crunch and dark chocolate cocoa nibs.
Satisfaction Guarantee
 
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • Both of my friends texted already to thank me. They've received the items. Thank you very much for the good service. Great job. - Rhodney Espares Teng, Philippines
  • I have heard from my mother and she did finally receive her yellow roses after all. - Mrs Sheila Blake, United Kingdom
  • I'm happy with the service and the woman getting the roses liked them very much. I just never got the confirmation email. - walter green, United States
  • Thank you very much my girlfriend is very happy to receive flowers on her birthday, it was possible because of your good service. - ramesh babu, Singapore
  • It gives me faith that I can now include your company as a responsible affiliate company for me. - Loretta M. Smith, United States
  • Thank you so much. Yes, they received the flowers I ordered. I am definitely going to use your service again. Thank you so much! - Miguel Lalota, United States
  • Thank you, My mom just called me and was so happy. I am so glad this worked so well. Thank you so much. - Lynette McMullin, United States

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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