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13 Pc Luxury Assortment

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( 6 Ratings )
Free Chocolate Box
Love is the ultimate expression of the will to live. Make your life filled with the sweetness of love. Sweeten days for your beloved with our 13 pieces Luxury Assortment is packed with La Chtelaines signature candies, including caramel, dark and milk chocolate flavors nestled in a deep orange gift box that arrive hand tied with golden ribbon.

Lavish the sweetest person in your life with a collection of confections that are just as tempting as they are!

Weight:

  • Packaged Weight: 26 oz
  • Product Weight: 8 oz
  • Edible Weight: 5 oz
"

NOTE: We recognize that substitutions may be necessary. If we run out of a particular flower/brand of Gift item, we may substitute with another flower/best available branded gift item of equal or greater value to ensure timely delivery.

Satisfaction Guarantee
 
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • Thanks for very nice customer service. My Girl Friend like it very much, keep up the good work. SCALE 1 to 100 I GIVE TO YOU 100 %. - MODESTO CONCEPCION, United States
  • I have heard from my mother and she did finally receive her yellow roses after all. - Mrs Sheila Blake, United Kingdom
  • Thank you very much and Merry Christmas to all your staff. I will definitely use your service again. - Mohamed Warsame, Saudi Arabia
  • I received a call from my brother in India who said the flowers look beautiful. Thanks for your prompt service it is appreciated. - Valerie Cerchia, United States
  • Thank you for this confirmation. it is MOST helpful. Will certainly use your services again - Diana JN Koh, Singapore
  • Thank you so much! I heard from the recipients that the flowers were very very beautiful! Kind regards. - Vicki M Hackett, Australia
  • Thank you very much my girlfriend is very happy to receive flowers on her birthday, it was possible because of your good service. - ramesh babu, Singapore
  • We use UPS Courier Service to deliver the gifts.
  • For USA

  • Expedited Next Day :Your gift will be delivered the next business day, by Air.
  • For Canada

  • UPS Saver : Your gift will be delivered the next business day, by Air.
  • UPS Express : Your gift will be delivered in 2 to 4 business days, by Air.
  • Please Note: Due to Summer all Chocolate gifts are ship via Next day air only.
    All other gifts containing chocolate will be substituted with hard candies.
    (The chocolate substitutions only apply from May through October when it is too hot to ship chocolates.)
  • The cut off time is 11 AM CST, Monday through Friday to place your order so that it can be shipped the same day, and delivered as per the shipment method selected. If we receive the order after that, we will ship your order on the next business day and inform you about it.
  • Your order would be processed based on the success of charging your credit card.

Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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