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If FedEx is unable to complete delivery and issues a "Customer Not Available or Business Closed" exception we are not going to be responsible for the cheesecake.
This exception generally arises when the cake is being shipped to an apartment building or commercial office or other commercial building where you have to have an entry code to enter or you ring a bell to be let into the building.
If the recipient is not home, or does not answer, the FedEx courier can not get into the building and it is generally unsafe to leave the cheesecake on the street. They will leave a note at the door, and try again the next day. Unfortunately, we have found that the result is usually the same the next day.
We will make every effort to help you get the cheesecake delivered, but we can assume no
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remains secure. We are committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.
You don't need to login. You can select the checkout without login option after clicking on Buy Now. However, we would suggest you to create an account with us as we, at present offer 5% discount on all orders for the first 30 days and also there are occasional special offers for our Registered Users.
Yes, occasionally, we do give promotional offers. They are clearly displayed on the top right of the pages in our Web site.
You can shop by product for flowers such as roses, daisies, carnations, and lilies. They are listed at the top left of every page.
We have flower gifts that are ideal for occasions such as Valentine's Day, Mother's Day, birthdays, and anniversaries. We also have flower gifts that are appropriate for home flower arrangements, funerals, for thanking someone, and for get-well situations.
The flowers will be delivered on the same day if the order is placed before the cut-off time for that destination country. The cut off time for any country is usually 1PM Local Time.