Super Fudge Chunk Cheesecake

• We will deliver your order on the Next day if we receive it by 12 Noon (time in usa) Monday through Friday.
• If we receive the order after that, we will deliver it the next business day and inform you about it.
• Your order would be processed based on the success of charging your credit card.
• The cut off times refer to the recipient's time zone

If FedEx is unable to complete delivery and issues a "Customer Not Available or Business Closed" exception we are not going to be responsible for the cheesecake.

This exception generally arises when the cake is being shipped to an apartment building or commercial office or other commercial building where you have to have an entry code to enter or you ring a bell to be let into the building.

If the recipient is not home, or does not answer, the FedEx courier can not get into the building and it is generally unsafe to leave the cheesecake on the street. They will leave a note at the door, and try again the next day. Unfortunately, we have found that the result is usually the same the next day.

We will make every effort to help you get the cheesecake delivered, but we can assume no

We only charge extra shipping when FedEx charges us extra for a delivery.

Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
• 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

At PickupFlowers, we stand behind our flowers, our service and you, our customer.
If, for any reason, you or your gift recipient is not fully satisfied with the flower arrangement, please do not hesitate to let us know and we will replace it for no extra charge or refund you the entire order value.