Shipping Policy
- 1. We will deliver your order on the same day if we receive it by 2PM Monday through Friday and 12 Noon on Saturday.
- 2. If we receive the order after that, we will deliver it the next day and inform you about it.
- 3. We deliver only the finest quality of flower arrangements through the best local florists.
- 4. Your credit card will be charged only after the order is delivered successfully.
- 5. The cut off times refer to the recipient's time zone
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Returns Policy
At PickupFlowers, we stand behind our flowers, our service and you, our customer.
If, for any reason, you or your gift recipient is not fully satisfied with the flower arrangement, please do not hesitate to let us know and we will
replace it for no extra charge or
refund you the entire order value.
Substitution policy
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
- 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Customer Comments
Great Service!
by Prasad from United States
I really appreciate your efforts...I beleive I'll continue to shop from your ur website, and definately recommend your website to all my colleagues here in the USA...great service...cheers...
My sister loved your flowers. Thanks!
by Paul from Brazil
The life of a software engineer is very busy. Coding, coding, all the time. Where do you find time to keep in touch with your sister, who is a student at an ivy-league college? I'm in Brussels and she's at Pennsylvania and her birthday is approaching. With these thoughts I was browsing and I came across this fabulous site called pickupflowers.com. The website stated clearly that they'd take care of this shipment across US, and that too for free. Still I had my misgivings. I got convinced of the site's genuineness when I got a call from Carol saying how happy she was with the flowers I sent and how lovely they were. She said she felt cared for and loved.
Got to know that the flowers I ordered were delivered in good stead
by Jane from South Africa
Do philosophers like flowers? I think they do. That's why I decided to give some gift to my cousin, who is a professor. Spring was approaching and so was her birthday. As spring starts, flowers start appearing and why not greet her with some fresh spring flowers? Nice and delicately arranged assortment of flowers from pickupflowers.com did the trick. The philosopher was delighted and called me to say how happy she was. Nice selection and timely delivery from pickupflowers.com.