Willkommen!
Germany
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
Your financial transactions with us are secure as your credit card and personal details are transmitted over a 256 bit encrypted connection. See our security policy for more details.
You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or Paypal.
We often have discounts or promotional offers. The special offers can be found on the top right of our webpages.
Yes, you have the option of choosing three distinct sizes - Small, Medium, and Large. Regarding colors, you have choices in the case of roses. You can specify your requirements in the special instructions section in the checkout page.
Yes, you can select flowers for different kinds of recipients. Use the two drop-down boxes on the top left to select countries and occasions. This will facilitate your selection of flower gifts that are appropriate for a variety of occasions and for different kinds of recipients.
The flowers will be delivered by local florists and not by couriers, unless mentioned in shipping policy. This is to make sure that the flowers are handled with utmost care and tenderness.