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Baby Flowers - Australia

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Faqs Substitution Policy Customer Testimonials

Substitution policy

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Customer Comments

Like your site and the service too!
by Anjali from India
I wanted to gift flowers to my friend who was graduating from Norwich. With that goal in mind, I set forth on a gift-hunting mission. There's this pickupflowers.com that does exactly that. I got to hear of them from my friends in Mumbai. I just had to go to their extremely user-friendly website, choose the gift, and specify the address. The flowers were delivered half-an-hour before he returned from the University. Exactly the ones I chose, in perfect shape and at the precise time. That was very good!

International delivery is just cool
by Rod from Brazil
I was on a vacation in my ancestral place at Hokkaido in Japan. I recalled my friend Sally in Brussels and I remembered that her wedding was nearing. I wanted to send her flowers and checked for people who would do that. Chancing upon this pickupflowers.com, I decided to try it out. They handle international orders too. And they did a lovely job of it. I was happy, Sally was happy, and Sally's guy was happy too.

The flowers were simply garden fresh!
by Richard from United Kingdom
What do you think we can do on mother's day? Before the floral industry grew in a big way, we would probably have gone out, plucked the right flowers, arranged them in a nice way, and given it to our mothers. This time, I thought of the good old days and then decided to buy flowers from the site pickupflowers.com. I got the best set. It was as if someone went out into the garden, got the right kind of flowers, put them together, and delivered it to my mother at exactly 7:30 am, when she'd be ready for her coffee. Terrific job, indeed.

FAQS

  • Can I trust your site with my personal details?

    We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

  • Once I decide to purchase the products, how can I make the payment?

    You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or Paypal.

  • Do you have discounts and promotional offers?

    Yes, occasionally, we do give promotional offers. They are clearly displayed on the top right of the pages in our Web site.

  • Is it possible to search for flowers and different kinds of arrangements in your Web site?

    Yes, you may search for specific flowers such as roses, carnations, and anthuriums and specific arrangement types such as bouquets, baskets, etc.

  • What are the occasions for which I can buy flowers from your site?

    We cover important occasions like Anniversary, Birthday, Get Well, Thank you, Funerals and special ones like Valentines' Day & Mothers' Day.

  • How long does it take for the flowers to be delivered after I place the order?

    The flowers will be delivered on the same day if the order is placed before the cut-off time for that destination country. The cut off time for any country is usually 1PM Local Time.

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