Willkommen!
Germany
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remains secure. We are committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.
You don't need to login. You can select the checkout without login option after clicking on Buy Now. However, we would suggest you to create an account with us as we, at present offer 5% discount on all orders for the first 30 days and also there are occasional special offers for our Registered Users.
We give add-ons in product details page and you could choose items like balloons, chocolates, soft toys, and wine to go along with flowers.
Yes, you have the option of choosing three distinct sizes - Small, Medium, and Large. Regarding colors, you have choices in the case of roses. You can specify your requirements in the special instructions section in the checkout page.
We cover important occasions like Anniversary, Birthday, Get Well, Thank you, Funerals and special ones like Valentines' Day & Mothers' Day.
If you are dissatisfied contact us by email customerservice @ pickupflowers . com. We trust our customers and we will 'refund or replace' your order.