Willkommen!
Austria
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
Your financial transactions with us are secure as your credit card and personal details are transmitted over a 256 bit encrypted connection. See our security policy for more details.
You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or Paypal.
Yes, we do give you that option. We give the list of add-ons in product details page or in shopping cart page and you could select them in addition to the flowers.
Customization options have certain limitations. You need to choose a product that is closest to what you like and then ask for a substitution of flowers to match the product you like. You can choose the size of the bunch and in the case of roses, you may choose the colors also. Request this in the special instructions box on the checkout process. We will try to deliver it as per your request but cannot guarantee it.
The drop down boxes on the top left may be used for selecting the country and the gift occasion. The connection between gift occasions and recipients is transparent.
The flowers will be delivered on the same day if the order is placed before the cut-off time for that destination country. The cut off time for any country is usually 1PM Local Time.