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Christmas Flowers - Philippines

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Faqs Substitution Policy Customer Testimonials

Substitution policy

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Customer Comments

You did ease my task. Thanks!
by Maryanne from Canada
A simple gift of flowers I needed for my nephew's wedding was causing me a bit of a worry. Where do I get it from? Maybe buy it from some shop. Buy it and then how would I carry it? I might get very busy and I might not even be able to attend the wedding. Then I thought although I don't know all that much about internet sites from which I can send gifts to people, I might just try it out. The website I used was pickupflowers.com. Timely delivery, flowers that were appropriate for wedding, and pretty, fresh flowers were the things I was impressed by.

Thanks for delivering the flowers fresh!
by Jennifer from United States
What I liked and what mom liked too, was the freshness of the flowers. Mom was so happy she said that she'd never gotten better gifts from me. Looked as if they were straight from the garden. How cool! How come I did't know about this site earlier?

I loved the freshness of flowers!
by Jim from United States
At the Jones center by the lake, we were organizing a reception for the college seniors. We had to have flowers for that and I was assigned the responsibility of getting the flowers. There wasn't much time left for the program, in fact, less than a day. I had to hunt around for a good place where flowers could be purchased. Kerry asked me why I was wasting gas driving around and told me that I could order flowers online from this website called pickupflowers.com. It was indeed a wonderful site and I ordered flowers from there. The flowers were delivered in perfect shape, the next day, well before the event. And you must know this, I was congratulated for the excellent way in which things were arranged inside the center.

FAQS

  • I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't happen?

    Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remains secure. We are committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.

  • Do I need to login in order to send gifts from your site?

    You don't need to login. You can select the checkout without login option after clicking on Buy Now. However, we would suggest you to create an account with us as we, at present offer 5% discount on all orders for the first 30 days and also there are occasional special offers for our Registered Users.

  • Do I have the option of sending my cousin a bottle of wine with the flowers on her birthday?

    Yes, we do give you that option. We give the list of add-ons in product details page or in shopping cart page and you could select them in addition to the flowers.

  • Do I get to choose the size of the bunch and the colors of the flowers?

    Yes, you have the option of choosing three distinct sizes - Small, Medium, and Large. Regarding colors, you have choices in the case of roses. You can specify your requirements in the special instructions section in the checkout page.

  • How do I select flowers for various kinds of recipients?

    Use the scroll-down boxes on the top left for selecting the country and the occasions on which you can give gifts for different types of recipients.

  • How long does it take for the flowers to be delivered after I place the order?

    The flowers will be delivered on the same day if the order is placed before the cut-off time for that destination country. The cut off time for any country is usually 1PM Local Time.

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