Benvenuto!
Italy
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.
You don't need to be a registered user in order to send gifts from our site. You may do so by selecting 'Checkout without login' option after clicking the 'Buy Now'. We would suggest you want to become a registered user as we give occasional special offers and promotions to our registered users.
We often have discounts or promotional offers. The special offers can be found on the top right of our webpages.
Yes, you may specify the size for all bouquets and for roses, color too. This can be done in the special instructions section of the checkout page. We will try to deliver as per your request but we do not guarantee it.
Use the scroll-down boxes on the top left for selecting the country and the occasions on which you can give gifts for different types of recipients.
To check the your order status, go to your order history after logging in or e-mail us at customerservice @ pickupflowers . com