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Next day delivery - Israel

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Useful Information

Faqs Substitution Policy Customer Testimonials

Substitution policy

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Customer Comments

Thanks for delivering the flowers fresh!
by Jennifer from United States
What I liked and what mom liked too, was the freshness of the flowers. Mom was so happy she said that she'd never gotten better gifts from me. Looked as if they were straight from the garden. How cool! How come I did't know about this site earlier?

The flowers were simply garden fresh!
by Richard from United Kingdom
What do you think we can do on mother's day? Before the floral industry grew in a big way, we would probably have gone out, plucked the right flowers, arranged them in a nice way, and given it to our mothers. This time, I thought of the good old days and then decided to buy flowers from the site pickupflowers.com. I got the best set. It was as if someone went out into the garden, got the right kind of flowers, put them together, and delivered it to my mother at exactly 7:30 am, when she'd be ready for her coffee. Terrific job, indeed.

Thanks a lot for delivering the freshest flowers
by Thomas from United Kingdom
For someone working with the London police, my wife is a pretty tough lady. Actually, pretty and tough. So I need to give her gifts to make her remain happy. I decided to give her flowers bought from some website or the other, thinking that it was going to be just a common experience. But what turned out was a really good experience, because of pickupflowers.com. The freshest flowers from the garden exuding their natural fragrance were delivered at our place, which could bring a smile on even a policeperson's face. Thank you, pickupflowers.

FAQS

  • I am worried about identity thefts. Do you take every possible measure to ensure that it doesn't happen?

    Yes. We use a 256 bit encrypted connection to make sure that the information that you give us remains secure. We are committed to your privacy and we do not disclose information about you to anybody. Please see our Privacy Policy and Security Policy.

  • What are the other ways I can checkout the flowers I chose?

    You may use Google Checkout or Paypal for buying the flowers of your choice from our web site.

  • I want to gift something along with flowers. Can I do it from your website?

    Yes. We have add-ons in the product details page. Using this, you will be able to add more products such as balloons and chocolates to your gift.

  • Do I get to choose the size of the bunch and the colors of the flowers?

    Yes, you have the option of choosing three distinct sizes - Small, Medium, and Large. Regarding colors, you have choices in the case of roses. You can specify your requirements in the special instructions section in the checkout page.

  • Do you have flowers for different occasions and how do I select flowers that are appropriate for those?

    Yes, we have flowers that are appropriate for many occasions. On the top left of every page there is a list of occasions.

  • Would the flowers be delivered by courier? If yes, would their handling be safe?

    The flowers will be delivered by local florists and not by couriers, unless mentioned in shipping policy. This is to make sure that the flowers are handled with utmost care and tenderness.

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