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Next day delivery - Saudi Arabia

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Faqs Substitution Policy Customer Testimonials

Substitution policy

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Customer Comments

Your free shipping was cool
by Charles from United States
The flowers were delivered at the right time in the right address. And the cool thing was that the shipping was free. I was a bit worried that the package might get delayed. But everything went well, thanks to pickupflowers!

The flowers were simply garden fresh!
by Richard from United Kingdom
What do you think we can do on mother's day? Before the floral industry grew in a big way, we would probably have gone out, plucked the right flowers, arranged them in a nice way, and given it to our mothers. This time, I thought of the good old days and then decided to buy flowers from the site pickupflowers.com. I got the best set. It was as if someone went out into the garden, got the right kind of flowers, put them together, and delivered it to my mother at exactly 7:30 am, when she'd be ready for her coffee. Terrific job, indeed.

Thanks for the prompt delivery of flowers
by Pansy from Germany
I wanted to give flowers to my friend Chantal, my classmate at Oxford and now living in Paris. Using pickupflowers.com, I sent her a bouquet of flowers, which was delivered promptly at Paris. It had a nice set of flowers of various kinds, all fresh and arranged beautifully. The gift made her very happy. Great job, pickupflowers.

FAQS

  • Can I trust your site with my personal details?

    We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

  • I'm not a registered user. But I want to send gifts from your site. What shall I do?

    You don't need to be a registered user in order to send gifts from our site. You may do so by selecting 'Checkout without login' option after clicking the 'Buy Now'. We would suggest you want to become a registered user as we give occasional special offers and promotions to our registered users.

  • Do you have discounts and promotional offers?

    Yes, occasionally, we do give promotional offers. They are clearly displayed on the top right of the pages in our Web site.

  • Can I search for different types of flower arrangements on your Web site?

    We have a way of classifying flowers by means of arrangement types - bouquet, baskets, centerpieces, vase arrangements, wreaths, and sprays - and this should suit your purpose.

  • Do you have flowers for different occasions and how do I select flowers that are appropriate for those?

    Yes, we have flowers that are appropriate for many occasions. On the top left of every page there is a list of occasions.

  • How long does it take for the flowers to be delivered after I place the order?

    The flowers will be delivered on the same day if the order is placed before the cut-off time for that destination country. The cut off time for any country is usually 1PM Local Time.

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