While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.
Once you have decided the floral arrangement you want to send, click the 'Buy Now' button and then you can fill the recipient and your details and payment details. You get to review the details before submitting it for payment.
We give add-ons in product details page and you could choose items like balloons, chocolates, soft toys, and wine to go along with flowers.
Yes, we give you the chance to customize the product according to your likes and preferences. It can be done in the special instructions section in the checkout page. You may choose Small, Medium, or Large sized bunches of flowers. You have the option of specifying colors for roses. We will try to deliver them as you have requested but cannot guarantee.
Yes, you can select flowers for different kinds of recipients. Use the two drop-down boxes on the top left to select countries and occasions. This will facilitate your selection of flower gifts that are appropriate for a variety of occasions and for different kinds of recipients.
The flowers will be delivered on the same day if the order is placed before the cut-off time for that destination country. The cut off time for any country is usually 1PM Local Time.