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Spa Gift Baskets - Australia

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I wanted to tell you know that the flowers were delivered yesterday evening and I understand they are beautiful. Thank you very much for taking care of this for me

— Rob Williams


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Useful Information

Faqs Substitution Policy Customer Testimonials

Substitution policy

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Customer Comments

My sister loved your flowers. Thanks!
by Paul from Brazil
The life of a software engineer is very busy. Coding, coding, all the time. Where do you find time to keep in touch with your sister, who is a student at an ivy-league college? I'm in Brussels and she's at Pennsylvania and her birthday is approaching. With these thoughts I was browsing and I came across this fabulous site called pickupflowers.com. The website stated clearly that they'd take care of this shipment across US, and that too for free. Still I had my misgivings. I got convinced of the site's genuineness when I got a call from Carol saying how happy she was with the flowers I sent and how lovely they were. She said she felt cared for and loved.

Thanks for delivering the flowers in good condition
by Supriya from United Kingdom
I just wanted to let you know that the flowers I ordered through pickupflowers.com were delivered in great condition and they looked just perfect. A well put together collection of fragrant flowers was what made me a huge fan of pickupflowers.com.

Big thanks for the great service!
by Joan from United Kingdom
Here's Joan Brown, from Sussex, telling you how much I liked the flowers and the service of pickupflowers.com. I got flowers delivered at Boston, US, where my son works. Basically I was looking for flowers for my son's fiancee. Big thanks to pickupflowers.com! The nice flowers did wonders about making her feel very comfortable with the family she's going to be part of.

FAQS

  • Can I trust your site with my personal details?

    We are committed to protecting your privacy. We do not disclose any information about you to third parties. For more information see our Privacy Policy.

  • What are the other ways I can checkout the flowers I chose?

    You may use Google Checkout or Paypal for buying the flowers of your choice from our web site.

  • How can I gift my friends with a box of chocolates while gifting flowers?

    We give add-ons in product details page and you could choose items like balloons, chocolates, soft toys, and wine to go along with flowers.

  • Do you allow customization of the products?

    Yes, we give you the chance to customize the product according to your likes and preferences. It can be done in the special instructions section in the checkout page. You may choose Small, Medium, or Large sized bunches of flowers. You have the option of specifying colors for roses. We will try to deliver them as you have requested but cannot guarantee.

  • Do you have flowers that are appropriate for different occasions?

    We have flower gifts that are ideal for occasions such as Valentine's Day, Mother's Day, birthdays, and anniversaries. We also have flower gifts that are appropriate for home flower arrangements, funerals, for thanking someone, and for get-well situations.

  • If I am dissatisfied with your service. What is your policy regarding it?

    If you are dissatisfied contact us by phone or email. We trust our customers and we will 'refund or replace' your order.

  • On time delivery
  • No Hidden Costs
  • Refund or replace, if not satisfied
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