Shipping Policy
- 1. We will deliver your order on the same day if we receive it by 12 Noon (time in Egypt) Saturday through Thursday.
- 2. If we receive the order after that, we will deliver it the next day and inform you about it.
- 3. We deliver only the finest quality of flower arrangements through the best local florists of Egypt.
- 4. Your order would be processed based on the success of charging your credit card.
- 5. The cut off times refer to the recipient's time zone
- 6. We do not deliver flowers on Friday
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Returns Policy
At PickupFlowers, we stand behind our flowers, our service and you, our customer.
If, for any reason, you or your gift recipient is not fully satisfied with the flower arrangement, please do not hesitate to let us know and we will
replace it for no extra charge or
refund you the entire order value.
Substitution policy
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
- 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
Customer Comments
Good job. Thanks
by Lisa from United States
When spring starts in every year, Adele wants to gift flowers to her love Tom. This time, Tom happened to be in South Africa. So I sought help from pickupflowers.com, which caters to both the UK and South Africa. They did a good job in fact. They handle such international orders and are very good at that. Tom got his gift on time in Johannesburg. Pickupflowers.com gets my special thanks!
Good site!
by Herbert from Ireland
On Mother's Day, I planned to gift my mother with something nice. I got this flower gift idea from this website called pickupflowers.com. I went for a collection that included the traditional white carnations. When it was delivered, wasn't she overjoyed!! She said this was the best in a very long time. Perfectly put together in a visually pleasing manner, the flowers looked nature's best. Pickupflowers.com is a good site.
Thanks for delivering the flowers fresh!
by Jennifer from United States
What I liked and what mom liked too, was the freshness of the flowers. Mom was so happy she said that she'd never gotten better gifts from me. Looked as if they were straight from the garden. How cool! How come I did't know about this site earlier?