Yo koso!
Japan
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
Your financial transactions with us are secure as your credit card and personal details are transmitted over a 256 bit encrypted connection. See our security policy for more details.
You have three options. You may either use a credit card - Mastercard, Visa, or American Express - or Google Checkout, or Paypal.
We often have discounts or promotional offers. The special offers can be found on the top right of our webpages.
Yes, you have the option of choosing three distinct sizes - Small, Medium, and Large. Regarding colors, you have choices in the case of roses. You can specify your requirements in the special instructions section in the checkout page.
Use the scroll-down boxes on the top left for selecting the country and the occasions on which you can give gifts for different types of recipients.
If you are dissatisfied contact us by email customerservice @ pickupflowers . com. We trust our customers and we will 'refund or replace' your order.