Express Yourself!

• We will deliver your order on the Same day if we receive it by 12 Noon (time in Canada) Monday through Saturday.
• Same Day Delivery Areas
• If we receive the order after that, we will deliver it the next day and inform you about it.
• We deliver only the finest quality of flower and gift arrangements through the best local Agent of Canada.
• Your credit card will be charged only after the order is delivered successfully.
• The cut off times refer to the recipient's time zone i.e., in Canada)

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

• 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
• 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
• 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
• 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Thank you very much for making ny son's birthday a success

Like your site and the service too!

I loved the freshness of flowers!

• How secure are the transactions?

  Your financial transactions with us are secure as your credit card and personal details are transmitted over a 256 bit encrypted connection. See our security policy for more details.

• Do I need to login in order to send gifts from your site?

  You don't need to login. You can select the checkout without login option after clicking on Buy Now. However, we would suggest you to create an account with us as we, at present offer 5% discount on all orders for the first 30 days and also there are occasional special offers for our Registered Users.

• How can I gift my friends with a box of chocolates while gifting flowers?

  We give add-ons in product details page and you could choose items like balloons, chocolates, soft toys, and wine to go along with flowers.

• How do I customize a product?

  Customization options have certain limitations. You need to choose a product that is closest to what you like and then ask for a substitution of flowers to match the product you like. You can choose the size of the bunch and in the case of roses, you may choose the colors also. Request this in the special instructions box on the checkout process. We will try to deliver it as per your request but cannot guarantee it.

• What are the occasions for which I can buy flowers from your site?

  We cover important occasions like Anniversary, Birthday, Get Well, Thank you, Funerals and special ones like Valentines' Day & Mothers' Day.

• How long does it take for the flowers to be delivered after I place the order?

  The flowers will be delivered on the same day if the order is placed before the cut-off time for that destination country. The cut off time for any country is usually 1PM Local Time.