Like this, want your friends to gift this to you?:
- Triple chocolate biscotti
- Rich cappuccino drink mix
- Ghirardelli Valentine assorted chocolate squares
- Rich buttery heart shaped cookies (2)
- Lindt Amour gift box
- Creamy truffle hot cocoa mix
- Milk chocolate stirring spoon
- Amaretti cookie flavored hot cocoa mix
- Red Heart Gift Box
We share your concerns about the protection of your personal information online. We will never share or sell your details to anybody. We believe in reducing the SPAM on the Internet and would not be sending you any marketing material unless you specifically request for it.
- I have tried to send her flowers from another site and she never received after a week, this experience has been much better and I will be using this site to send her flowers more often. Thank you for making it so easy and secured. - BEN
- Smooth!!! I had to contact you through livechat to clarify some concerns. The response was immediate and very helpful! I find this site quite professional and am certain to return! 'Am sure my mom will love the lowers. - SCARLETT
- Well-designed website. Very easy to use, items on sales are well presented. - ROBERT
- Dean Winchester helped me with timing and delivery questions I had. He assured me my product would to get it delivered to the recipient on time. Can't ask for more than that! KUDOS! I am using you guys going forward. - RACHEL
- My only comment is that do not ask me again for the scan of my MasterCard and ID, this is my 3rd or 4th time using your service with the same details. As for the experience, I really love it. - JOHN
- Thank you ... this industry has become very expensive and increasing order completion complexity - especially when ordering from overseas - am therefore happy that Pickup Flowers may be the shining exception!!! - DAVID
- Great site! Pick Up Flowers almost makes it easier to buy flowers in a foreign country than it is to call right here in my own city! Thank you for the ease and great value on your site. I recommend your site to anyone. - DAVIS
- We offer two types of shipping: UPS Express and Standard Ground.
- UPS Express : Your gift will be delivered in 1 to 3 business day, by Air.
- Standard Ground : Your gift will be shipped over the ground. It will take 1 to 7 days for delivery.
- The cut off time is 1 PM (time in canada), Monday through Friday to place your order so that it can be shipped the same day, and delivered as per the shipment method selected. If we receive the order after that, we will ship your order on the next business day and inform you about it.
- Your order would be processed based on the success of charging your credit card.
- The cut off times refer to the recipient's time zone
Please note restrictions pertaining to wine delivery in the Province of Quebec : N.B. Please note due to provincial liquor laws, the delivery or sale of gifts containing alcohol is prohibited in the Province of Quebec . All wine gift baskets advertised on our website are for sale within Canada with the exception of the Province of Quebec.
Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
- 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.
- Product Not Delivered.
- Mismatch of the Delivered Product with description on the website.
- Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.
At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to email@example.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.
Refund process in 3 easy Steps:
- Customer should raise a Refund request within 30 days from the delivered date.
- After verifying all the order information, we process the request for cancellation.
- Post cancellation of the order, refund amount will reflect in your account within 5-7 business days. (Does not include Saturdays, Sundays and Holidays).
Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.