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Two Sides of A Coin

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Free Chocolate Box
The world of chocolate is full of subtle flavor changes. By differing the amounts of cocoa you can go from deep and bitter notes, to smooth milky tastes that are almost light. Treat your friends to a sweet explosion with a chocolate gift basket that will let them explore its many facets. Your friends will receive a box of fine Ferrero Rocher Chocolates (150 gr), a gourmet bar of Milk Chocolate (100 gr), a rich bar of Dark Chocolate (100 gr), and a box of European Chocolate Biscuits (150 gr). Say Happy Birthday, surprise them at work, or send your love with Two Sides Of A Coin.
Satisfaction Guarantee
 
  • Easy and Secure Ordering
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • We got word from Franzi that she received the flowers this morning and was very pleased! Thank you for following up on this. - Dennis Koinzan, United States
  • Thank you so much. I'm first time customer and I would like to say thank you for your service. My mom got flowers in Sweden .You are amazing. - JASMINA MILJATOVIC, United States
  • I just wanted to say thank you for all the help and the immediate reaction of delivery, from the updates all the way. - godwin lam, United States
  • A big thankyou to all, to put a smile on someones face with your help i am very grateful. - MELANIE GRAHAM, England
  • Thank you very much. Galyna was very happy.You made me look great! - Manuel Morales, United States
  • I have heard from my mother and she did finally receive her yellow roses after all. - Mrs Sheila Blake, United Kingdom
  • Another great service, thank you for being helpful in doing surpeise for my love. - Ã…?ukasz Sternowski, Poland
  • We offer Standard Shipping.
  • Standard Shipping: Your gift would be delivered in 4 to 5 working days.
  • The cut off time is 11 AM (time in canada) Monday through Fridays.If we receive the order after that, we will proses your order on the next business day and inform you about it.
  • Your order would be processed based on the success of your payment.
  • The cut off times refer to the recipient's time zone.
  • If no-one is available to receive the gift, a calling card will be left or alternatively goods can be left with a neighbor.
  • We cannot be held liable if, through no fault of our own or our couriers, we are unable to deliver your gift on a specific date and/or time. We are not responsible for the reliability or otherwise of the overseas postal/courier services. We are not liable for the payment of import or export duties, if goods are impounded by the Authorities of the country to which you are sending, payment of those duties are your''''''''s or the recipients responsibility
  • All Gift consignments are insured for damage or loss in transit but we are not insured if for whatever reason the customs dept of the destination country decide for whatever reason to impound the goods.(More relevant to Worldwide "long-haul" destinations). We cannot be held liable for any loss including consequential loss if a gift does not arrive on a specific date and/or time.

  • Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
    Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.

    While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

    Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

    Items may be substituted in the following cases:

    • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
    • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
    • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
    • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

    Refund Policy:

    At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

    • Product Not Delivered.
    • Mismatch of the Delivered Product with description on the website.
    • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

    Complaint Process:

    At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

    Refund process in 3 easy Steps:

    • Customer should raise a Refund request within 30 days from the delivered date.
    • After verifying all the order information, we process the request for cancellation.
    • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
      (Does not include Saturdays, Sundays and Holidays).

    Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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