gifting inc. family of brands giftinginc.com International Gifting Made Easy
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Free Chocolate Box
The wines and Chocolates speak for themselves. A unique gift basket filled with exquisite chocolates

NOTE: We recognize that substitutions may be necessary. If we run out of a particular flower/brand of Gift item, we may substitute with another flower/best available branded gift item of equal or greater value to ensure timely delivery.

Satisfaction Guarantee
 
  • Easy and Secure Ordering
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • Thank you very very much it was wonderful, looking forward to buying flowers from you again in the near future. - Jesus Leonardo Saucedo, United States
  • Thank you very much for sending flowers to my sister. She contacted me, and she said that she recieved the flowers. Thank you very much for your help. - liudmila ieseanu, United States
  • Thanks a lot! I do appreciate a perfect delivery! I'll be back with new orders in the near future. - TCHALIDY SOHA V., Spain
  • As per the delivery below I just wanted to convey my thanks for a job done very well. She loved the flowers. Thanks. - Christopher J Gair, Singapore
  • Thank you for working with me, and pushing the order thru. Yes I found out last night that there were 2 deliveries made. - Glenn Merritt, United States
  • Thank you, My mom just called me and was so happy. I am so glad this worked so well. Thank you so much. - Lynette McMullin, United States
  • I have been informed that the flowers were delivered and they seemingly were incredible. So once again thank you to the team. - steven h bullen, South Africa

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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