Like this, want your friends to gift this to you?:
Excite your chocolate lovers with our Chocotreat basket filled with all chocoholic delights that is sure to impress anyone. The big chocotreat basket is ideal to send your dear ones on any occasion.
- 3 Kit Kat chocolates
- Cadbury dairy milk Choclettes
- Lindts Almond
- Tango and Ferrero Rocher chocolates.
NOTE: We recognize that substitutions may be necessary. If we run out of a particular flower/brand of Gift item, we may substitute with another flower/best available branded gift item of equal or greater value to ensure timely delivery.
We share your concerns about the protection of your personal information online. We will never share or sell your details to anybody. We believe in reducing the SPAM on the Internet and would not be sending you any marketing material unless you specifically request for it.
- Dear customerservice, Thank you very much for delivering a box of Ferrero rocher chocolates to my friend in the cruise ship Norwegian Gem in Naples. - Gerardo Tapiador, Philippines
- Yes they arrived the same day. Excellent.. I will use your service for all future flower deliveries. Thanks again. - Daniel Wilson, United States
- Thank you so much for delivering my order! My boyfriend loved it, and I will definitely use your services again! - L T Ramnarain, South Africa
- Thank you so much for sending the flowers again. She did receive them for sure! Thanks. She said they are lovely! - Ann Quinn, United States
- Thank you very much. Galyna was very happy.You made me look great! - Manuel Morales, United States
- Thank you. My mom called me in in the US just a few minutes ago, she loved the flowers! It was a great surprise for her. - Bonnie B Chapski, United States
- Great! Many thanks!Everytime is a pleasure to work with you! Thank you for this great service and quickly track at the order! - Daniel Uno, Japan
While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.
Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.
Items may be substituted in the following cases:
- 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
- 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
- 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
- 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.
At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.
- Product Not Delivered.
- Mismatch of the Delivered Product with description on the website.
- Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.
At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to firstname.lastname@example.org within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.
Refund process in 3 easy Steps:
- Customer should raise a Refund request within 30 days from the delivered date.
- After verifying all the order information, we process the request for cancellation.
- Post cancellation of the order, refund amount will reflect in your account within 5-7 business days. (Does not include Saturdays, Sundays and Holidays).
Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.