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Keepsake Heart Clock

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( 51 Ratings )
Free Chocolate Box
Declare your infinite love with our Keepsake clock This striking Heart Clock Keepsake will melt your loves heart away as if it were the first day they laid eyes on you! It's a beautiful way to show your love.Our elegant clear Personalized Keepsake measures 5"" x 5"" with edges measuring 3/4"" thick and features a silver edged timepiece with quartz movement. Includes FREE Personalization! Personalize your keepsake with any couples names.

Special Instructions : Please remember to mention the personalization details in the special instruction box during the checkout process. Please mention the words or sentences specifically.

Satisfaction Guarantee
 
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • I just wanted to say thank you for all the help and the immediate reaction of delivery, from the updates all the way. - godwin lam, United States
  • As per the delivery below I just wanted to convey my thanks for a job done very well. She loved the flowers. Thanks. - Christopher J Gair, Singapore
  • Thank you so much for standing by with the order. And thank you so much, you did a wonderful job with the flowers. - Tammy Robinson, United States
  • Thank you. My mom called me in in the US just a few minutes ago, she loved the flowers! It was a great surprise for her. - Bonnie B Chapski, United States
  • wow. Excellent service and system. I have never seen such quality of customer service before. Thank you. - Veronica Cordido, United States
  • Alona really liked the flowers. As I understand we couldn't get calla lilies which is a shame as these are her favorite, but I appreciate that you. - Angus Suter, Australia
  • Thank you for the follow up. I just received a call from her, and she received the flowers this morning. I appreciate you great customer service in this matter! - LORI W RINCON, United States
  • We offer three types of shipping: Express Service, Rush Service, and Standard Ground.
  • Express Service : Your gift will be delivered in 2 to 3 business day, by Air.
  • Rush Service : Your gift will be delivered in 3 to 4 business day, by Air.
  • Standard Ground : Your gift will be shipped over the ground. It will take 7 to 10 days for delivery.
  • The cut off time is 1 PM (time in usa), Monday through Friday to place your order so that it can be shipped the same day, and delivered as per the shipment method selected. If we receive the order after that, we will ship your order on the next business day and inform you about it.
  • Your order would be processed based on the success of charging your credit card.
  • The cut off times refer to the recipient's time zone

Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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