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Lily dream

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( 9 Ratings )
Free Chocolate Box
Stunning collection of a 3 Lily white, 7 red roses, 1 LIMONIUM, 5 Chico jumbo, 4 Pistochia and suitable green is expertly prepared by hand of a florist. (Flower delivery as pictured incl. care instructions and with flower food for long lasting beauty.)
Satisfaction Guarantee
 
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We accept Paypal, Credit Cards - Visa, Mastercard, American Express (Amex) and Discover and Google Checkout.
 
  • Thank you for your service. Your really saved the day for me today with your quick and flawless service. Keep it up. - Vincent Koppelmans, Netherlands
  • What an amazing service! I am very impressed, you were able to deliver beautiful flowers and a teddy bear to my special girlfriend. - MR JN ELIJAH, United Kingdom
  • Thank you for this confirmation. it is MOST helpful. Will certainly use your services again - Diana JN Koh, Singapore
  • My family received the gift and they said it is so lovely. I will definitely be using this website again next year! - Lisa Haylett, United States
  • Thank you so much! I heard from the recipients that the flowers were very very beautiful! Kind regards. - Vicki M Hackett, Australia
  • The flowers have arrived and my daughter says that they are beautiful so thank you very much for sorting this out. - Heather McLeod, Australia
  • Thank you very much for your service. It is very good and will recommend this to other people. For sure I will order more flowers from you. - Imas Prahara, Australia
  • We offers Same day, Next day and Standard Ground Shippings
  • We will deliver your order on the same day if we receive it by 12 PM (time in usa) Monday through Saturday.
  • We will deliver your order on the next day if we receive it by 12 PM (time in usa) Monday through Saturday.
  • We will deliver your order on the 5th Day if we receive it by 12 PM (time in usa) Monday through Saturday.
  • If we receive the order after that, we will take one day extra and inform you about it.
  • The cut off times refer to the recipient's time zone

Please Note: If the given address or phone number of the recipient is wrong and we are not able to reach them despite our best efforts, we will have to charge you 50% of the order value and the shipping costs towards material wastage.
Sometimes, if the delivery area is remote we may have to charge you extra delivery charges depending on the location and the nearest available city/town. This will, however be done with your permission and only after communicating the issue on hand to you. We will try our best to avoid such a situation before contacting you about this.

While it is rare that we substitute your order components, there are times when substitution is required for items delivered by the local florist.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery always stands true.

Items may be substituted in the following cases:

  • 1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.
  • 2. If we run out of a particular flower, we may substitute with another flower while ensuring that the look and feel of the floral arrangement is as close to the original as possible.
  • 3. Sometimes, in cases like Teddy Bears or Cakes we may have to ship a different colored or flavored product or if we run out of a particular item in a gift hamper a similar item or element of equal or greater value is substituted .
  • 4. Please note that the images shown on the site are indicative of the product and are upgraded versions. Thus, the flowers upon delivery would be similar to the product shown and will be for the value paid by our esteemed customers.

Refund Policy:

At Pickupflowers, we have a friendly refund policy to ensure your online purchase is hassle-free and we make every effort to ensure that you receive excellent service. Our Refund policy is applicable for the below cases.

  • Product Not Delivered.
  • Mismatch of the Delivered Product with description on the website.
  • Late Delivery of Product, i.e., wrong date as we do not guarantee specific time for delivery.

Complaint Process:

At Pickupflowers, we make every effort to ensure that customer support resolve the customer issues fast and impeccable.Customer can raise their Complaints by sending email to customerservice@pickupflowers.com within 30 days from the delivery date. In case of any delivery issues, we request customers to send photos of the product's received and Order details.

Refund process in 3 easy Steps:

  • Customer should raise a Refund request within 30 days from the delivered date.
  • After verifying all the order information, we process the request for cancellation.
  • Post cancellation of the order, refund amount will reflect in your account within 5-7 business days.
    (Does not include Saturdays, Sundays and Holidays).

Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which is solely at the discretion of the company.

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